Access Control Services

Access Control Services

Facilities & Operations offers lock and key maintenance to the University community as a funded service. Our services include, but are not limited to:

  • Re-keying
  • Onity Lock Programming
  • Lock Repair
  • Cbord Lock Programming

Levels of Access

Once an access request has been submitted, a policy guided approval process begins. Below you will find for levels of access and the approvals required for each.

Access Level 1 - Single door access

Facilities & Operations approval required.

Access Level 2 - Multi-door access, exterior door access of building or cabinet/desk keys

Requires approval from Access Control Manager or Lead Technician.

Access Level 3 - 24/7 or After hours Area Access, or access to multiple buildings

Requires approval from UMPD Captain or Lieutenant.

Access Level 4 - Grand Master, Great Grand Master, Maintenance Master, Building Master, or multiple 24/7 building Access Request

Requires approval from UMPD chief of Police or his designee.


For access requests/door schedules related to events please see our events pages.

How to Become an Interactive User


Coral Gables Service Requests

Facilities Work Control - 1535 Levante, Coral Gables, Florida. 33146
Hours: 24/7-365
Phone: 305-284-8282
Online: Click Here to begin placing a service request. Service Request

Rosenstiel Service Requests

Facilities Service Center - 4600 Rickenbacker Causeway, Key Biscayne, Florida. 33149 
Hours: Monday through Friday 8:00 AM - 4:30 PM
Phone: 305-421-4815 or 305-421-4066
After Hours Phone: 305-710-7991
Online: Click Here to begin placing a service request.Service Request