Access Control Services

Service Request?

Visit the Campus Access & ID Services Portal

Access Control Services

Facilities & Operations offers lock and key maintenance to the University community as a funded service. Our services include, but are not limited to:

  • Re-keying
  • Onity Lock Programming
  • Lock Repair
  • Cbord Lock Programming

Levels of Access

Once an access request has been submitted, a policy guided approval process begins. Below you will find for levels of access and the approvals required for each.

Access Level 1 - Standard Access
  • Details:
    • For all University students, faculty, and staff upon joining the University community.
      • Faculty: 24/7/365 access to their primary office, lab (if applicable), and associated suite/building. 6am to 11pm to all other academic building exteriors and general use classrooms.
      • Students: 7am to 10:30pm, Monday to Friday (to all academic building exteriors & general use classrooms).
      • Staff: 6am to 11pm, 7 days/week (to all academic building exteriors and general use classrooms).
  • Approval Required:
    • None
Access Level 2 - Expanded Access
  • Details:
    • Expanded access is defined as:
      • Access provided to additional individual areas beyond the Standard Access (Level 1) areas assigned.
      • Cabinet/desk key requests, outside of those for an assigned faculty/staff office.
  • Approval Required:
    • Requires approval from the designated Access Power User for the School/College/Unit or from Access Control via Access Request.
Access Level 3 - 24/7 Access
  • Details:
    • Faculty: 24/7/365 access to a single area, building, school/college/unit, beyond those provisioned in Standard Access (Level 1).
    • Staff and Students: 24/7 or holiday access to a single area, building, school/college/unit.
    • Access Level 3 also includes access to restricted areas.
  • Approval Required:
    • Requires approval from employee's direct supervisor & the Dean/Vice President of the School/College/Unit (or designee) when provisioned by a Power User OR UMPD Captain / Lieutenant when programmed by Access Control via Access Request.
Access Level 4 - Comprehensive Access (High Risk)
  • Details:
    • 24/7 access to multiple buildings/colleges/schools/units OR building/campus-wide master access.
  • Approval Required:
    • Requires approval from Access Control Leadership for Facilities/UMIT employees or UMPD Chief of Police (or designee) for all others.

Events

For access requests/door schedules related to events please see our events pages.

How to Become an Interactive User

 

Coral Gables Service Requests

Facilities Work Control - 1535 Levante, Coral Gables, Florida. 33146
Hours: 24/7-365
Phone: 305-284-8282
Online: Click Here to begin placing a service request. Service Request

Rosenstiel Service Requests

Facilities Service Center - 4600 Rickenbacker Causeway, Key Biscayne, Florida. 33149 
Hours: Monday through Friday 8:00 AM - 4:30 PM
Phone: 305-421-4815 or 305-421-4066
After Hours Phone: 305-710-7991
Online: Click Here to begin placing a service request.Service Request

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